Apii33 Privacy Policy – Malaysia Member Personal Data Protection

Apii33 collects your personal information through several channels — during account registration, while you use the platform, and when you interact with our customer support team. Every piece of information collected has a clear and stated purpose.

All information collected by apii33 is used for specific and legitimate purposes. We do not use your data for any purpose beyond what is stated below without obtaining your consent first.

• Account Management: Creating, verifying, and securely maintaining your account on the apii33 platform.
• Transaction Processing: Confirming deposits, processing withdrawals, and recording your account's financial history.
• KYC Verification: Verifying that member identities are valid and meet the platform's compliance requirements.
• Customer Support: Responding to enquiries, resolving complaints, and providing you with technical support.
• Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
• Service Improvement: Analysing aggregate usage patterns to improve the overall platform experience.
• Important Communications: Sending account-related notices, policy updates, and essential security information.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering assistance when needed.

Apii33 does not sell, rent, or disclose members' personal information to external parties for commercial purposes. However, in the course of operating the platform, there are limited situations where your information may need to be shared with trusted parties:

• Payment Providers: Transaction details that must be shared with payment processors, banks, or e-wallet operators to complete your deposits and withdrawals.
• Game Providers: Minimal technical data required by third-party game software providers to enable games to function within your account.
• Cloud Services & Infrastructure: Server and data storage service providers that help operate the apii33 platform — all bound by strict confidentiality agreements.
• Regulatory and Law Enforcement Bodies: When required by a valid court order, regulatory authority request, or applicable legal compliance obligations.
• Fraud Investigation: In cases involving investigations into fraud or money laundering, required information may be shared with the relevant authorities.

Apii33 continuously invests in cybersecurity infrastructure to ensure every member's personal data remains protected at all times. The following are the security layers we employ:

• 256-bit SSL Encryption: All data communications between your device and apii33 servers are fully encrypted using the latest TLS/SSL protocols.
• Database Segregation: Personal data is stored in a server environment isolated from public-facing gaming systems, with layered access controls.
• Two-Factor Authentication (2FA): The apii33 login system supports two-factor authentication for an additional layer of protection against unauthorized access.
• Continuous Monitoring: Our systems are monitored around the clock to detect any intrusion attempts or abnormal activity.
• Regular Security Audits: Security assessments are carried out regularly by our internal team and independent third-party auditors.
• Restricted Internal Access: Only authorised staff may access member personal data, and every access is logged for audit purposes.

While we take all reasonable precautions, no digital system can be guaranteed completely secure against all threats. You also play an important role by keeping your password and account login details confidential.

The apii33 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform — pages visited, time spent — to help us improve our services.
• Functional Cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
• Analytics Cookies: Helping us understand aggregate user behaviour for product development and platform improvement purposes.

Apii33 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we retain your data for a period determined by applicable legal and regulatory requirements.

• Identity and Account Data: Retained for the duration of the active account period plus a minimum of 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with accounting and financial compliance requirements.
• Platform Activity Log: Retained for 12 months for security and investigation purposes if needed.
• Support Communication Records: Retained for 2 years for reference and service improvement purposes.
• Cookie Data: Expires according to individual settings — typically ranging from the current session up to a maximum of 12 months.

Once the retention period expires or data is no longer needed, apii33 will delete or anonymise it in a secure and irreversible manner.

As an apii33 member, you have the following rights regarding the personal information we hold about you. To exercise any of these rights, please contact our customer support team.

The apii33 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If apii33 discovers that personal information of a minor has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Parents or guardians who suspect their child has registered an account on our platform should contact our customer support team immediately.

The apii33 platform may contain links or integrations with third-party services such as game providers, payment systems, and social media platforms. When you click these links or interact with those services, you enter an environment governed by the respective third party's privacy policy.

Apii33 is not responsible for the privacy practices or content of third-party sites or services. We encourage you to read the privacy policy of every platform you visit or use. The decision to interact with third-party services is your own responsibility.

Apii33 reserves the right to amend or update this Privacy Policy at any time in line with changes in law, technology, or the way we operate our services. The latest update date is always displayed at the top of this document.

For significant changes, apii33 will notify members via email or an in-platform notice before the changes take effect. Continued use of the platform after any policy update takes effect constitutes your acceptance of those changes.

If you have any questions, concerns, or complaints regarding how apii33 handles your personal information, or if you wish to exercise any of your privacy rights, our customer support team is ready to assist you.

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Our dedicated team will review each request and provide a clear, transparent response.

• Contact us via live chat on the platform — available 24 hours a day, 7 days a week.
• Requests related to data access or deletion will be processed within 14 business days.
• For urgent account security issues, please contact support directly for immediate assistance.

You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security at apii33.